Refund and Returns Policy

Refund & Return Policy for Webimatic Solutions

Effective Date: April 1, 2024

At Webimatic Solutions, we strive to provide exceptional services and products to our customers. We understand that sometimes situations arise where a refund or return may be necessary. Please review our policy below regarding refunds and returns:

1. Refund Eligibility:
   • Refunds will be initiated within 30 days of the cancellation of a purchase or service by the customer.
   • Refunds may be issued for the following reasons:
     • Cancellation of services by the customer within the agreed-upon cancellation period.
     • Unsatisfactory performance or quality of services/products as determined by Webimatic Solutions.
     • Any other valid reason deemed appropriate by Webimatic Solutions.
2. Refund Process:
   • Customers requesting a refund must contact Webimatic Solutions via email at contact@webimaticsolutions.com or through our customer support portal.
   • The request must include the reason for the refund and any relevant details or documentation.
   • Webimatic Solutions will review the request and may require additional information before proceeding with the refund.
   • Refunds will be initiated using the original payment method whenever possible.
   • The processing time for refunds may vary depending on the payment method and financial institution.
3. Non-Refundable Items/Services:
   • Certain items or services may not be eligible for refunds. These include:
     • Digital products or services that have been accessed or used.
     • Customized or personalized services/products.
     • Services/products explicitly marked as non-refundable at the time of purchase.
4. Return Policy:
   • For physical products, customers may be eligible for returns within a specified return period as indicated at the time of purchase.
   • Customers must return the product in its original condition and packaging.
   • Return shipping costs may be the responsibility of the customer unless otherwise specified.
5. Contact Us:
   • If you have any questions or concerns about our refund and return policy, please contact us at contact@webimaticsolutions.com.

Note: Webimatic Solutions reserves the right to update or modify this refund and return policy at any time without prior notice. Please review this policy periodically for any changes.

Thank you for choosing Webimatic Solutions.

Webimatic Solutions